SHIPPING INFORMATION

Thank you for choosing Fringe Cove! We are committed to providing you with convenient and reliable shipping services. Please review the following information regarding order processing, shipping methods, and estimated delivery times.

1. Order Processing Time

Once your order is confirmed, we typically require 1–3 business days to review the order, prepare the items, and process the shipment.

Business days do not include weekends or U.S. federal holidays. Processing times may be extended during promotional periods or times of high order volume.

You will receive a shipping notification containing tracking information (if applicable) once your order has been dispatched.

2. Shipping Carriers

Depending on the delivery address, package weight, and logistics arrangements, we may ship your order via the following carriers:

USPS (United States Postal Service): For standard package delivery within the U.S.

UPS: For package shipping and delivery services within the U.S.

FedEx: For package shipping and delivery services.

The specific carrier used depends on the logistics service selected for your order; not all orders will utilize every carrier listed above.

3. Estimated Delivery Time

Estimated delivery times for orders within the U.S. are as follows:

Shipping Method

Estimated Delivery Time

Standard Shipping

3–7 business days

Expedited Shipping

1–3 business days

The times listed above refer to the estimated transit time after the package has been shipped and do not include order processing time.

Actual delivery times may be affected by the delivery address, weather conditions, holidays, carrier operations, and other factors beyond our control. Delivery to remote areas may take longer.

4. Shipping Costs

Shipping costs will be calculated and displayed at checkout based on the delivery address, order total, package weight, and selected shipping method.

5. Order Tracking

Once your order has shipped, we will provide a tracking number or link via the shipping confirmation email, provided the carrier offers tracking services.

You can check the status of your package on the respective carrier’s official website.

Please note that it may take some time for tracking information to update. If there are no changes to the tracking status, please check again later.

6. Shipping Address and Order Information

Please verify that the recipient’s name, full shipping address, postal code, email address, and contact number are accurate before submitting your order.

If you need to change your shipping address, please contact us via our customer service email as soon as possible. Once an order has entered the processing or shipping stage, we may not be able to guarantee that the address change can be made.

7. Shipping Delays and Package Issues

While we strive to ensure orders are dispatched promptly, actual transit and delivery times depend on logistics arrangements and other factors.

If you have not received your package past the estimated delivery date, please check the tracking information first and contact us for assistance.

If the tracking status shows “Delivered” but you have not received the package, please check the delivery location, mailbox, or designated drop-off area, and contact the local carrier to verify the situation.

8. Contact Us

If you have any questions regarding shipping methods, transit times, or the tracking status of your order, please contact us using the details below.

Customer Service Email: pendants@fringecove.com

Thank you for choosing us, and happy shopping!